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ABOUT FAN
You can get it from all distributors in Malaysia through both online and offline.
| Online | : | E-commerce platforms such as Lazada & Shopee |
| Offline | : | Electrical shop, hardware shop, sanitary ware shop, lighting shop, radio shop. |
DEKA practices safety policies to minimize and reduce accidents. The use of safety cable, T-bracket, safety pin, and safety fuse are all in use to keep you and your families safe.
DEKA practices safety policies to minimize and reduce accidents. The use of safety cable, T-bracket, safety pin, and safety fuse are all in use to keep you and your familiesw safe.
To ensure correct function and safety, please read all instructions in our step-by-step installation guide before using. OR you can also watch here video to learn how to help you get started.
You may contact us here.
Yes, the warranty period commences on the date of purchase. You may be asked to furnish proof of ownership and date of purchase by showing the sales receipt/ purchase invoice/ warranty card.
5-year warranty for DC motor; 3-year warranty for AC motor; 1-year warranty for general parts.
DC motor series is made for powerful circulation and uses 50% less energy.
Change the battery or bring it to the nearest electrical shop/ DEKA service center.
You can do so with infrared models but not with radio frequency models.
ABOUT WATER HEATER
It is recommended to change your water heater every 7 years; any water heater that is used longer than 7 years will not be encouraged as the heating element typically lasts for 7 years only.
Finding out your house water pressure level will help you to decide whether to go with pump or no pump.
DEKA practices safety policies to minimize and reduce accidents. The use of insulated structure, water splash proof case cover, double safety thermostat, and double pole ELSD are all in use to keep you and your families safe.
To ensure correct function and safety, please read all instructions in our step-by-step installation guide before using.
Pay attention to the inlet & outlet position, ensure it is the opposite position; Stop valve must be placed at inlet; to complete the electrical circuit, earth wire must be present. Connect wiring – live to live, neutral to neutral.
Yes, the warranty period commences on the date of purchase. You may be asked to furnish proof of ownership and date of purchase by showing the sales receipt/ purchase invoice/ warranty card.
10-year warranty for heater tank leakage; 7-year warranty for heating element; 5-year warranty for DC pump; 1-year warranty for AC pump.
You may contact us here.
It is made more ideally for high water volume locations, especially areas with lower temperature water such as mountains and jungles. Usually, normal housing locations are good with 3.65kW.
